If warranty problems arise, or if you need assistance in using your product, contact directly Astronomy Plus. Astronomy Plus will provide assistance in dealing with the manufacturer. For the most updated description of the warranty, go check on the manufacturer website. The warranty on the manufacturer website prevail on the one described here, which is only indicative and that might change without prior notice.
A. Celestron warrants your product to be free from defects in materials and workmanship for two years. Celestron will repair or replace such product or part thereof which, upon inspection by Celestron, is found to be defective in materials or workmanship. As a condition to the obligation of Celestron to repair or replace such product, the product must be returned to Celestron together with proof-of-purchase satisfactory to Celestron.
B. The Proper Return Authorization Number must be obtained from us in advance of return. We wil call Celestron to receive the number, and display it on the outside of your shipping container.
The customer shall be responsible for all costs of transportation and insurance, both to and from the factory of Celestron, and shall be required to prepay such costs.
Celestron shall use reasonable efforts to repair or replace any product covered by this warranty within thirty days of receipt. In the event repair or replacement shall require more than thirty days, Celestron shall notify the customer accordingly. Celestron reserves the right to replace any product which has been discontinued from its product line with a new product of comparable value and function.
This warranty shall be void and of no force of effect in the event a covered product has been modified in design or function, or subjected to abuse, misuse, mishandling or unauthorized repair. Further, product malfunction or deterioration due to normal wear is not covered by this warranty.
CELESTRON DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR USE, EXCEPT AS EXPRESSLY SET FORTH HEREIN. THE SOLE OBLIGATION OF CELESTRON UNDER THIS LIMITED WARRANTY SHALL BE TO REPAIR OR REPLACE THE COVERED PRODUCT, IN ACCORDANCE WITH THE TERMS SET FORTH HEREIN. CELESTRON EXPRESSLY DISCLAIMS ANY LOST PROFITS, GENERAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHICH MAY RESULT FROM BREACH OF ANY WARRANTY, OR ARISING OUT OF THE USE OR INABILITY TO USE ANY CELESTRON PRODUCT. ANY WARRANTIES WHICH ARE IMPLIED AND WHICH CANNOT BE DISCLAIMED SHALL BE LIMITED IN DURATION TO A TERM OF TWO YEARS FROM THE DATE OF ORIGINAL RETAIL PURCHASE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Celestron reserves the right to modify or discontinue, without prior notice to you, any model or style of your product.
LIMITED LIFETIME WARRANTY
Limitations of Normal Wear and Tear
Product exteriors (rubber or other material) are fully covered for five years against defects in materials and workmanship but small scratches or blemishes are not covered.
Included accessories such as lens caps/covers, eyecups, cases/pouches, and straps are fully covered for two years against defects in materials and workmanship, but are not covered for accidental loss.
Over time, optical coatings may develop small blemishes through normal wear and tear or abuse under various environmental conditions. These are not covered and the determination is at the sole discretion of Celestron.
Other Limitations Not Covered
The basic optical system is covered for the useful life of the product for the original owner.
Collimation and optical alignment issues must be claimed within 30 days of purchase.
Loss of the product or of lens caps/covers, eyecups, cases/pouches, or straps are not covered.
NOTE: This warranty is valid to U.S.A. and Canadian customers who have purchased this product from an authorized Celestron dealer in the U.S.A. or Canada. Warranty outside the U.S.A. and Canada is valid only to customers who purchased from a Celestron’s International Distributor or Authorized Celestron Dealer in the specific country. Please contact them for any warranty service.