If warranty problems arise, or if you need assistance in using your product, contact directly Astronomy Plus. Astronomy Plus will provide assistance in dealing with the manufacturer. For the most updated description of the warranty, go check on the manufacturer website. The warranty on the manufacturer website prevail on the one described here, which is only indicative and that might change without prior notice.
PlaneWave warrants your telescope to be free from defects in materials and workmanship for a period of one year for coatings and two years mechanics and electronics. If a product is sent in for warranty repairs, the customer will pay for the shipping to PlaneWave. PlaneWave will inspect and determine if the product is defective in either workmanship or materials. If the returned product is determined to be covered by warranty, PlaneWave will repair or replace all or part of the product and will reimburse the customer for the shipping charge. Items sold by PlaneWave made by another manufacturer are warranteed by that manufacturer.