APM Telescopes Warranty
APM Telescopes generally offers its customers a 2-year warranty for new items from the date of purchase. During this time, the customer is entitled to return the product in the event of verifiable defects and to request repair or exchange. We pick up the goods at your expense. Please send back parcel goods free of charge after consultation. Shipments without freight prepaid will not be accepted.
A guarantee is generally only provided by the manufacturer. In the event of a warranty claim, APM Telescopes will obtain the warranty from the manufacturer for you as a customer. However, some manufacturers give a longer guarantee than the warranty period of APM Telescopes. In this case, as a customer, you can contact the manufacturer directly and request the guarantee. Please note that the process is then not carried out via APM Telescopes, but only between you and the manufacturer directly.
