FREE SHIPPING CONDITIONS
Your order will be shipped once all items are in stock. If an item is on backorder, you may request us to ship the available items first, though we may ask you to cover the shipping costs for the partial shipment. This applies particularly if your order contains pre-order items that won't be available shortly.
If we offer free shipping but the costs exceed our estimate, we may ask you to pay the difference. We will cover part of the expense but may request the remaining balance. Although this is uncommon, it may happen in remote areas.
Shipping Delays
In Stock Product, We Try our best Shipping the same day you place the order. (Open Business)
If the Product is not in Stock: We try our best to bring the product you order in as fast as we can.
The delay is normally approximatively 7 to 14 days when the product is not in stock
Please note that product might be on backorder at our supplier. If it is the case, be sure that we will do our best to advice you as soon as possible.
Best way is to contact us for stock status
(450-463-5072 or info@astronomyplus.com)
Delivery Time and Company
For Eastern Provinces delay is approximately 2 to 3 days delivery
For Quebec and Ontario, delay is approximately 1 to 2 days delivery
For Manitoba, Saskatchewan delay is approximately 2 to 4 days delivery
For Alberta and British Columbia, delay is approximately 3 to 6 days delivery. For Vancouver islands, it may be longer.
For Northern Canada, delay may be more than 5 days, depends on the location.
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The shipping compagny we use for smaller package are mainly canada post.
For larger box, such as telescopes, we use compagy like Canpar, Purolator, UPS, GLS and Fedex. Depends on the rate. If you want a particuliar carrier, please let us know, but if rate exceed our average rate, we may charge you the difference.
We are always asking for a signature. Package are not supposed to be left outdoor when nobody is home.
International Shipping
IMPORTANT NOTE: Import fees and taxes may be charged to you by transport companies and custom authorities in the country of destinations. We have no power on those fees so you will be responsable to pay those fees.
Shipping Rates
Free shipping:
We offer free shipping in Canada for orders over 500$ (before taxes)*
* Some exceptions may apply
Shipping rate are base on the size, weight of the box and the location your are located.
Exclude from free shipping:
Some products are exclude from free shipping, because of the weight and size make that package too expensive to be ship for free.
Some product, such as really big telescopes, don't have any flat rate.
The shipping cost will be confirm upon request. (You will see a note on those products)