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MEGA BLACK FRIDAY DEALS //POST CANADA WON'T BE USED UNTIL STRIKE IS SOLVED / Free Shipping for orders over $500* Some exceptions may

Explore Scientific Warranty

Explore Scientific Warranty

Explore Scientific USA includes a Limited 1-Year Warranty with any purchase made with our company; however, by registering your product within 60 days of purchase, you are eligible to be covered under the Explore STAR Transferrable Extended Lifetime Warranty.

Please note: Electronic products are subject to a Limited 2-Year Warranty unless otherwise stated on product.

Warranty Benefits and Reasons to Register:

  • Regular Maintenance – Explore Scientific offers complimentary cleaning and collimation to registered scopes, as well as professional cleaning for any Explore Scientific eyepieces and various equipment. Shipping charges apply on Regular Maintenance. We can help with shipping charges by using our shipping accounts to lower the cost of shipping, all you have to do is ask.
  • Repair – We’re confident in the quality of the products we produce, therefore we’re willing to back our product and repair any issues you experience with our equipment guaranteed. Shipping charges will apply to Repair if the product is over 30 days from purchase date. We can help with shipping charges by using our shipping accounts to lower the cost of shipping, all you have to do is ask.
  • Support – Get the most from your products with an easy to use online technical support account to quickly ask questions or create a return, as well as access to representatives via email, phone call, or chat; Monday through Friday, 8:00am to 5:00pm Central Standard Time.
  • Offers & Updates – Receive special offers, new products, or feature updates as soon as we release them!

Below you can conveniently register all Explore Scientific brand product(s).

IMPORTANT: Make sure to register ALL Explore Scientific products that have a serial number; such as eyepieces, focusers, viewfinders, and more.

Registering Your Product:
To maximize the warranty coverage provided by EXPLORE SCIENTIFIC, it is important that you promptly register your product either by mailing in the enclosed card to 1010 South 48th Street, Springdale, AR 72762 or by visiting explorescientificusa.com/product-registration.

If registered within 60 days of purchase, your product will have additional warranty protection against manufacturer defects. When you purchase an EXPLORE SCIENTIFIC product, you will notice that there are serial numbers on most telescopes, microscopes, binoculars, riflescopes, eyepieces, and other major components or educational products. Please use this number to register your item. For products that do not include a serial number, use the product item number followed by the date of purchase expressed in a six-digit format. For example, a purchase date of January 1, 2018, would be entered as 010118.