WARRANTY OF THE PRODUCTS AND GOODS
The warranty of products and/or goods purchased through LUNATICO ASTRONOMÍA is offered by manufacturers (always being, as a minimum, 2 years for durable consumer goods purchased as new). If not otherwise stated, warranty cards shall be sent (if they exist) fulfilled with the customers’ data and sealed by LUNATICO ASTRONOMIA S.L. The serial number of the product (if they exist or it is accessible without unpacking the packing case) shall be specified in the delivery note and invoice that accompanies the order and in the warranty card.
LUNATICO ASTRONOMÍA S.L., as distributors of the product, will answer any claim made from the customers, applying the appropriate actions for achieving so that the manufacturer can repair or replace the products with manufacturing defaults.
If it would be necessary to send any product to Lunático, for its repair or revision, customers must contact previously LUNATICO ASTRONOMÍA S.L. in order to obtain the RMA (Return Merchandise Authorization) and shipping instructions.
